Immigrate to Australia as an ICT Quality Assurance Engineer
Immigrate to Australia as an ICT Quality Assurance Engineer
Qualified ICT Quality Assurance Engineers can Immigrate to Australia. This is because Australia has deemed ICT Quality Assurance Engineer to be an occupation that the nation is in need of. People who are approved to immigrate to Australia as an ICT Quality Assurance Engineer can be offered Permanent Residency residency in Australia.
How to move to Australia as an ICT Quality Assurance Engineer
There are a number of steps in the process of moving to Australia as an ICT Quality Assurance Engineer.
1 – Assessing if you are eligible
2 – Obtaining your skills assessment
3 – Submitting your Expression Of Interest
4 – Receiving your Invitation to Apply
5 – Medicals and Police Checks
6 – Granting of your Visa or Permanent Residency for Australia
Our IT Immigration Experts are able to assist with your Move to Australia.
We can help you with your submission for Australian Permanent Residency or your long-term visa for Australia as an ICT Quality Assurance Engineer. Each application and each individual’s circumstances are a bit different.
If you’re looking to emigrate to Australia as an ICT Quality Assurance Engineer you’re in safe hands. For a full, honest and confidential discussion about emigration, visas, qualification equivalency, working in Australia, getting your Australian License, costs, jobs, charges and time-frames take our online assessment as the first stage.
Your assessment will be hand-reviewed by a IT emigration specialist who will give you the full facts, without obligation.
The ANZSCO code and what it means for ICT Quality Assurance Engineers wanting to move to Australia.
Australia has 2 lists that cover all the “Occupations in Demand”. Only occupations on these lists are able to apply to move to Australia under this skilled migration program.
The lists are called the Medium Long Term Strategic Skills List or the MLTSSL and the Short Term Strategic Occupation List or the (STSOL). Every occupation that is on either list is given a number. This is called the Occupations ANZSCO number.
The ANZSCO code for ICT Quality Assurance Engineers is 263211
Knowing your code, and indeed having the correct code, is important. Some Occupations are very similar and have different codes. Be careful to choose the correct one as all the deemed duties of the occupation that you will be assessed for are unique to the ANZSCO code.
Below is the full list of in demand ANZSCO codes for occupations in Demand in Australia.
Occupations In Demand in Australia
Occupation ANZSCO Code
accommodation and hospitality managers 141999
advertising manager 131113
advertising specialist 225111
Aeronautical Engineer 233911
Agricultural Consultant 234111
Agricultural Engineer 233912
Agricultural Scientist 234112
Airconditioning and Mechanical Services Plumber 334112
Airconditioning and Refrigeration Mechanic 342111
aircraft maintenance engineer (avionics) 323111
aircraft maintenance engineer (mechanical) 323112
aircraft maintenance engineer (structures) 323113
ambulance officer 411111
anaesthetic technician 311211
Analyst Programmer 261311
animal attendants and trainers (nec) 361199
aquaculture farmer 121111
architectural draftsperson 312111
architectural, building and surveying technicians 312199
art teacher (private tuition) 249211
artistic director 212111
Artistic Director 212111
arts administrator or manager 139911
Arts Administrator or Manager 139911
Automotive Electrician 321111
beef cattle farmer 121312
Biomedical Engineer 233913
Boat Builder and Repairer 399111
book or script editor 212212
building inspector 312113
business machine mechanic 342311
butcher or smallgoods maker 351211
cabler (data and telecommunications) 342411
cafe or restaurant manager 141111
camera operator (film, television or video) 399512
cardiac technician 311212
Cardiothoracic Surgeon 253512
careers counsellor 272111
Carpenter and Joiner 331211
Chemical Engineer 233111
chemical plant operator 399211
chemistry technician 311411
Child Care Centre Manager 134111
Civil Engineer 233211
Civil Engineering Draftsperson 312211
Civil Engineering Technician 312212
Clinical Haematologist 253313
Clinical Psychologist 272311
commodities trader 222111
community worker 411711
company secretary 221211
complementary health therapists (nec) 252299
Computer Network and Systems Engineer 263111
conference and event organiser 149311
Construction Project Manager 133111
contract administrator 511111
corporate services manager 132111
cotton grower 121211
counsellors (nec) 272199
crop farmers (nec) 121299
customer service manager 149212
dairy cattle farmer 121313
dance teacher (private tuition) 249212
dancer or choreographer 211112
Dancer or Choreographer 211112
database administrator 262111
dental specialist 252311
dental technician 411213
Developer Programmer 261312
Diagnostic and Interventional Radiologist 253917
Diesel Motor Mechanic 321212
director (film, television, radio or stage) 212312
disabilities services officer 411712
diversional therapist 411311
diving instructor (open water) 452311
dog handler or trainer 361111
Drainer / Drainlayer 334113
dressmaker or tailor 393213
drug and alcohol counsellor 272112
Early Childhood (Pre-primary School) Teacher 241111
earth science technician 311412
education adviser 249111
education managers (nec) 134499
Educational Psychologist 272312
Electrical Engineer 233311
Electrical Engineering Draftsperson 312311
Electrical Engineering Technician 312312
Electrician (Special Class) 341112
Electronic Equipment Trades Worker 342313
Electronic Instrument Trades Worker (General) 342314
Electronic Instrument Trades Worker (Special Class) 342315
Electronics Engineer 233411
Emergency Medicine Specialist 253912
Engineering Manager 133211
Engineering Professional nec 233999
Engineering Technologist 233914
enrolled nurse 411411
Environmental Consultant 234312
Environmental Engineer 233915
Environmental Manager 139912
Environmental Research Scientist 234313
Environmental Scientist nec 234399
External Auditor 221213
facilities manager 149913
family and marriage counsellor 272113
family support worker 411713
fashion designer 232311
Fibrous Plasterer 333211
film and video editor 212314
finance broker 222112
finance manager 132211
financial brokers (nec) 222199
financial dealers (nec) 222299
financial investment adviser 222311
financial investment manager 222312
financial market dealer 222211
Fitter (General) 323211
Fitter and Turner 323212
flower grower 121212
Food Technologist 234212
Forester / Forest Scientist 234113
fruit or nut grower 121213
furniture finisher 394211
gallery or museum curator 224212
gardener (general) 362211
General Practitioner 253111
Geotechnical Engineer 233212
grain, oilseed or pasture grower (Aus) / field crop grower (NZ) 121214
grape grower 121215
graphic designer 232411
gymnastics coach or instructor 452312
hardware technician 313111
health and welfare services managers (nec) 134299
health diagnostic and promotion professionals (nec) 251999
health information manager 224213
health promotion officer 251911
horse riding coach or instructor 452313
Horse Trainer 361112
hospital pharmacist 251511
hotel or motel manager 141311
human resource manager 132311
ICT account manager 225211
ICT Business Analyst 261111
ICT business development manager 225212
ICT customer support officer 313112
ICT managers (nec) 135199
ICT project manager 135112
ICT quality assurance engineer 263211
ICT sales representative 225213
ICT Security Specialist 262112
ICT support and test engineers (nec) 263299
ICT support engineer 263212
ICT support technicians (nec) 313199
ICT systems test engineer 263213
ICT trainer 223211
industrial designer 232312
Industrial Engineer 233511
industrial pharmacist 251512
information and organisation professionals (nec) 224999
insurance agent 611211
insurance broker 222113
insurance loss adjuster 599612
intensive care ambulance paramedic 411112
Intensive Care Specialist 253317
interior designer 232511
Internal Auditor 221214
jewellery designer 232313
journalists and other writers (nec) 212499
judicial and other legal professionals (nec) 271299
laboratory manager 139913
Land Economist 224511
Landscape Architect 232112
landscape gardener 362213
library technician 399312
life science technician 311413
Life Scientist 234599
Life Scientist (General) 234511
Lift Mechanic 341113
livestock farmers (nec) 121399
make up artist 399514
Management Accountant 221112
Management Consultant 224711
Marine Biologist 234516
marketing specialist 225113
massage therapist 411611
Materials Engineer 233112
meat inspector 311312
Mechanical Engineer 233512
mechanical engineering technician 312512
Medical Diagnostic Radiographer 251211
Medical Laboratory Scientist 234611
medical laboratory technician 311213
Medical Oncologist 253314
Medical Practitioner 253999
Medical Radiation Therapist 251212
medical technicians (nec) 311299
Metal Fabricator 322311
metal fitters and machinists (nec) 323299
Metal Machinist (First Class) 323214
metallurgical or materials technician 312912
middle school teacher (Aus) / intermediate school teacher (NZ) 241311
mine deputy 312913
Mining Engineer 233611
mixed crop and livestock farmer 121411
mixed crop farmer 121216
mixed livestock farmer 121317
Motor Mechanic (General) 321211
Motorcycle Mechanic 321213
Multimedia Specialist 261211
music director 211212
Music Director 211212
music professionals (nec) 211299
music teacher (private tuition) 249214
Musician (Instrumental) 211213
Natural and Physical Science Professional 234999
Naval Architect / Marine Designer 233916
network administrator 263112
network analyst 263113
newspaper or periodical editor 212412
Nuclear Medicine Technologist 251213
nurse educator 254211
nurse manager 254311
Nurse Practitioner 254411
nurse researcher 254212
Nursing Clinical Director 134212
Obstetrician and Gynaecologist 253913
occupational health and safety adviser 251312
Occupational Therapist 252411
organisation and methods analyst 224712
Organisational Psychologist 272313
Orthopaedic Surgeon 253514
Orthotist or Prosthetist 251912
Other Spatial Scientist 232214
other sports coach or instructor 452317
Paediatric Surgeon 253516
Painting Trades Worker 332211
patents examiner 224914
performing arts technicians (nec) 399599
Petroleum Engineer 233612
pharmacy technician 311215
pig farmer 121318
Plastic and Reconstructive Surgeon 253517
Plumber (General) 334111
poultry farmer 121321
power generation plant operator 399213
precision instrument maker and repairer 323314
Pressure Welder 322312
Primary Health Organisation Manager 134213
primary products inspectors (nec) 311399
primary school teacher 241213
print finisher 392111
print journalist 212413
printing machinist 392311
private tutors and teachers (nec) 249299
production manager (forestry) 133511
production manager (manufacturing) 133512
production manager (mining) 133513
Production or Plant Engineer 233513
program director (television or radio) 212315
program or project administrator 511112
public relations professional 225311
quality assurance manager 139914
Quantity Surveyor 233213
Radiation Oncologist 253918
Radiocommunications Technician 313211
records manager 224214
recreation officer 272612
recruitment consultant 223112
Registered Nurse 254499
Registered Nurse (Aged Care) 254412
Registered Nurse (Child and Family Health) 254413
Registered Nurse (Community Health) 254414
Registered Nurse (Critical Care and Emergency) 254415
Registered Nurse (Developmental Disability) 254416
Registered Nurse (Disability and Rehabilitation) 254417
Registered Nurse (Medical Practice) 254421
Registered Nurse (Medical) 254418
Registered Nurse (Mental Health) 254422
Registered Nurse (Paediatrics) 254425
Registered Nurse (Perioperative) 254423
Registered Nurse (Surgical) 254424
rehabilitation counsellor 272114
Renal Medicine Specialist 253322
research and development manager 132511
resident medical officer 253112
residential care officer 411715
retail buyer 639211
retail pharmacist 251513
Roof Plumber 334115
roof tiler 333311
sales and marketing manager 131112
school principal 134311
science technicians (nec) 311499
Secondary School Teacher 241411
sheep farmer 121322
Sheetmetal Trades Worker 322211
Small Engine Mechanic 321214
snowsport instructor 452314
social professionals (nec) 272499
Social Worker 272511
Software and Applications Programmer 261399
Software Engineer 261313
software tester 261314
Solid Plasterer 333212
sound technician 399516
Special Education Teacher 241599
Special Needs Teacher 241511
specialist managers (nec) except:(a) ambassador; or (b) archbishop; or © bishop 139999
Specialist Physician 253311
Specialist Physician 253399
Speech Pathologist 252712
sports development officer 452321
sportspersons (nec) 452499
stage manager 212316
stockbroking dealer 222213
Structural Engineer 233214
student counsellor 272115
sugar cane grower 121217
supply and distribution manager 133611
swimming coach or instructor 452315
systems administrator 262113
Systems Analyst 261112
Taxation Accountant 221113
teacher of English to speakers of other languages 249311
Teacher of the Hearing Impaired 241512
Teacher of the Sight Impaired 241513
Technical Cable Jointer 342212
technical director 212317
technical sales representatives (nec) including education sales representatives 225499
technical writer 212415
Telecommunications Engineer 263311
Telecommunications Field Engineer 313212
telecommunications linesworker 342413
Telecommunications Network Engineer 263312
Telecommunications Network Planner 313213
Telecommunications Technical Officer or Technologist 313214
television journalist 212416
tennis coach 452316
Tennis Coach 452316
textile, clothing and footwear mechanic 323215
Thoracic Medicine Specialist 253324
traditional Chinese medicine practitioner 252214
transport company manager 149413
Transport Engineer 233215
University Lecturer 242111
urban and regional planner 232611
Vascular Surgeon 253521
vegetable grower (Aus) / market gardener (NZ) 121221
vehicle body builder 324211
vehicle trimmer 324212
veterinary nurse 361311
video producer 212318
visual arts and crafts professionals (nec) 211499
Wall and Floor Tiler 333411
watch and clock maker and repairer 323316
web administrator 313113
web designer 232414
web developer 261212
Welder (First Class) 322313
Welfare Centre Manager 134214
welfare worker 272613
wood machinist 394213
wood machinists and other wood trades workers (nec) 394299
youth worker 411716
If you have any questions about your correct code or if your qualifications and experience meet the requirements simply do our free visa assessment and our team will get you the information you need for your personal circumstances.
The good news is that ICT Quality Assurance Engineer is on the STSOL list – which means it is on Australia’s in-demand list.
It is good to take a look to check that the details the Australian Government list under the ANZSCO details for an ICT Quality Assurance Engineer, match you and your experience in your career.
Australian Immigration describe an ICT Quality Assurance Engineer 263211 as:
“Creates, maintains and manages technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments, and audits systems to ensure compliance with, and adherence to, accredited internal and external industry quality standards and regulations. May supervise the work of ICT quality assurance teams.”
The Australian Immigration Department also defines the qualifications an ICT Quality Assurance Engineer required to immigrate to Australia against the Australian Qualification Framework (“AQF”).
This is determined in Levels of Skill – and the skill level for ICT Quality Assurance Engineers is 1.
Which means :
Skill Level 1
Occupations at Skill Level 1 have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks and Responsibilities of an ICT Quality Assurance Engineer in Australia.
Australia considers the following as the Tasks and Responsibilities of an ICT Quality Assurance Engineer
“Scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation”
Identifying variations and potential high risk areas in securing adherence to standards and procedures
Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
“Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities”
“Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues”
“Developing, conducting and providing technical guidance and training in application software and operational procedures”
“Analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems”
“Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification”
“Performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions”
“Creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems”
Do I need a Job to Apply for Australian Permanent Residency as an ICT Quality Assurance Engineer
No, You don’t need a job in Australia to apply. The Skilled Visa for ICT Quality Assurance Engineers is about you, your skills and how you’re going to benefit the Australian economy and filling the need Australia has for more ICT Quality Assurance Engineers .
Determining your Eligibility to immigrate to Australia as an ICT Quality Assurance Engineer.
This is the most important part to get correct. However, many people think they can’t apply when indeed they can. The most common errors arise from not knowing all the areas Australian Immigration Points can be gained.
It is always best to discuss your particular situation with us here at Australia Made Simple so we can give you a full and complete assessment along with all the extra lesser-known ways to gain Australian Immigration Points for Permanent Residency.
How to Calculate your Australian Immigration Points
Add your points for each section to come up with your Immigration Points Total.
1. Points for Age to Immigrate to Australia as an ICT Quality Assurance Engineer
Your age points are calculated as within an age band until the last day before your birthday that pushes you into the next bracket. For example you are in the 18-24 age band until the day before your 25th Birthday. On the date of your 25th birthday you move up to the next age bracket for points purposes.
Age 18 – 24 = 25 points
Age 25 – 32 = 30 points
Age 33 – 39 = 25 points
Age 40 – 44 = 15 points
Age 45 – 45 is the new age limit for Australian Skilled Migration.
Once you are 45 you are not eligible for skilled migration, however, you may be able to move to Australia under one of their many other visa programs. To find out which visa options you are eligible for – take our Free Visa Assessment.
2. Points for English Language to Immigrate to Australia as an ICT Quality Assurance Engineer
Good 20 points
Medium 10 points
Basic 0 points
3. Points for Work Experience to Immigrate to Australia as an ICT Quality Assurance Engineer
3 to 5 years 5 points
5 to 8 years 10 points
8 years + 15 points
Please note that your work experience time continues even after your application is submitted if you are working in your qualified profession.
So if you look like moving into the next experience band for work experience in the coming months – give yourself the points for the higher band as you will be into that bracket by the time the final tally of points are made by Australian Immigration as a check.
4. Points for Qualification to Immigrate to Australia as an ICT Quality Assurance Engineer
PHD 20 points
Degree 15 points
Trade Qualification 10 points
5. Points for Community Language Skills.
Languages qualifying for extra points for Immigration to Australia as an ICT Quality Assurance Engineer
To gain the 5 extra points for a credentialed Community Language listed above you will need to be accredited by the National Accreditation Authority for Translators and Interpreters NAATI . To become accredited you will need to pass the NAATI testing at Level 2 or above.
It is not enough to simply speak the language, you must have the accreditation to be able to claim the extra 5 points.
6. State Sponsorship and Regional Area points.
We will always make an application across the State Sponsored visa class of Permanent Residency. So add an extra 5 points for the State Sponsorship Visa and an extra 15 points of the Regional Visa 491 option.
7. Partner Skills points for Australian Skilled Migration
If your partner is also qualified in an occupation on the Occupations in Demand Lists, and your partner is willing to undertake the skills assessment for that occupation, you can add another 5 points.
Now add up your points.
The minimum points you need to qualify for Australian Skilled Migration is 65. If you have not yet reached 65 please get in contact with us by completing this free visa assessment. There are some other ways to gain points that you might qualify for and there are other visa pathways that could be open to you. Too many people assume they do not qualify when indeed they do.
The process of Immigrating to Australia as an ICT Quality Assurance Engineer?
Once you’ve satisfied ANZSCO and calculated a minimum of 65 emigration points it’s time to start looking at getting your migration case underway.
The process of Immigrating to Australia as an ICT Quality Assurance Engineer?
1 Emigrate to Australia as an ICT Quality Assurance Engineer Stage One: Skills Assessment
1 Emigrate to Australia as an ICT Quality Assurance Engineer Stage One: Skills Assessment
Every occupation, trade and profession has its own skills assessment body. It’s their job to say that you are who you say you are, and that you have the right skills, experience and qualifications.
In the case of ANZSCO Code 263211 the Australian Skills Assessment body for ICT Quality Assurance Engineer is ACS.
Emigrate to Australia as an ICT Quality Assurance Engineer Skills Assessment – Training and employment Check:
Stage one is the collation of a decision-ready bundle of documents which can be used by the assessment body to evidence and substantiate your skills, training, qualifications and experience.
You will need the following documents as a base and more role-specific documents as requested:
- Copy of your Passport
- Your CV OR Resume
- Payslips from each of your employers
- Your Qualifications
- Very specific references for every role you’ve held (we will provide you all the details of what to include and an appropriate layout to give your referees to help ensure the references contain all the information Australia needs)
- ID Documentation
The Skills Assessment is a mandatory part of the Australia Emigration process and we can’t move on to other stages of the application without it. Indeed, the number you are granted on your Skills Assessment certificate is required to be submitted for the next stage of the process.
Emigrate to Australia as an ICT Quality Assurance Engineer with your skills assessment.
The skills assessment Certificate, that you will be issued once you have passed your skills assessment, verifies and recognizes all of your skills, qualifications and experience in your home country. This then helps with your transition to work in Australia so you can gain any local licensing and registrations required.
For further detailed information about how to emigrate to Australia as an ICT Quality Assurance Engineer feel free to take our Free Online Assessment for an in Depth Consultation, with No Obligation.
For now, though, let’s continue with the emigration to Australia process as it applies specifically to ICT Quality Assurance Engineers.
2 Emigrate to Australia as an ICT Quality Assurance Engineer Stage Two: Expression of Interest EOI
After receiving a positive Skills Assessment an Expression of Interest can be lodged which places you into a pool of candidates all looking to migrate to Australia as an ICT Quality Assurance Engineer.
It is important therefore that you build the strongest possible case to receive an invitation to apply for your formal skilled visa.
3 Emigrate to Australia as an ICT Quality Assurance Engineer Stage Three: Formal Application
The final stage of your migration to Australia as an ICT Quality Assurance Engineer is your formal application to the Department of Home Affairs after receiving an invitation to apply. At this stage, police checks and medicals are required.
What Emigration Australia Visas are available for an ICT Quality Assurance Engineer?
The main skilled visa classes of 189 and 190 bring what’s termed Permanent residency Status from day one. Permanent Residency for an ICT Quality Assurance Engineer means you’ll be able to:
Live and work in Australia
Enter and leave without the need for further visas
Access education for children without contribution
Access financial services
Sponsor other eligible family members after two years
Apply for full citizenship and dual nationality after four years
Can my family join me on a skilled visa?
Yes, with the added bonus that your partner may not even need to do a skills assessment in their own right for whatever occupation they hold.
The rights and privileges afforded to the main visa holder are passed onto partners and children automatically.
Employer Sponsored Visas for ICT Quality Assurance Engineers Emigrating to Australia
ICT Quality Assurance Engineer is on the MLTSSL for Australia which means it’s eligible for the TSS Employer Sponsored Visa and whilst this visa is initially classed as temporary it can convert to fill Permanent Residency Status after three years.
Occupation Ceilings for ICT Quality Assurance Engineers Emigrating to Australia
Occupation ceilings dictate how many skilled visas are issued to applicants in a particular year. For 2023-2024 the occupation ceiling for ICT Quality Assurance Engineers immigrating to Australia is “2,245”.
State Sponsorship Options for ICT Quality Assurance Engineers
190 State Nomination for ICT Quality Assurance Engineers Emigrating to Australia
The following Australian States and Territories currently offer their weight to the 190 Visa class for ICT Quality Assurance Engineers emigrating to Australia
NSW New South Wales
NT Northern Territory
WA Western Australia
SA South Australia
Do I need a job to emigrate to Australia as an ICT Quality Assurance Engineer?
Not usually. The 189 visa class does not require a formal job offer although some States and Territories do require this for the 190 subclass.
Jobs in Australia for ICT Quality Assurance Engineers
The entire point of Australia’s Skilled Migration Immigration program is to have more workers in specific occupations moving to Australia and taking up the vacancies in those positions.
The Occupations on the in Demand lists have vacancies in Australia that can’t be filled. There are simply not enough ICT Quality Assurance Engineers in Australia to fill all the jobs.
There are currently not enough ICT Quality Assurance Engineers working in Australia and they need more.
The Average Salary in Australia for an ICT Quality Assurance Engineer is “$2,145.90” per week or “$111,587” per Year.
The Average age of ICT Quality Assurance Engineers in Australia is currently 39.8 years.
To look for Jobs for ICT Quality Assurance Engineers take a look at our Jobs for ICT Quality Assurance Engineers in Australia here.
Search for Jobs for ICT Quality Assurance Engineers in Australia
Who can come to Australia with me when I move?
Your spouse or partner as well as your children can come with you. To find out about Australian schools you can read our guide to the typical Australian school day.
Your partner or spouse will be awarded the same rights as you under your visa in Australia. They will be able to work and your children will be able to study.
Take our online Visa assessment to help our visa consultants determine the best path to Australia for you and your family.
We only take on cases where our experts are positive about securing a successful outcome for you and your family.